Frequently Asked Questions
When will my order ship out?
Orders are packed between 1-3 days after notice, and are shipped within a week of the order. The amount of days the order will take to get to you depends on if you are US-based or international. US orders take a 3-7 days, while international orders take 7-18 days.
Do you accept returns?
No. All orders are final, please be sure to double check your orders before placing them!
Damaged/ Missing order
I am so sorry about that! Please reach out to me at dedmintillust@gmail.com, and I will work with you and find a solution!
Fees/Taxes on order
Depending on where you are ordering to, you may have additional customs fees/taxes on your order that you will need to pay in order to receive your package. Most international orders will make it through customs without additional fees (depending on the value of the order and what country you are in).
Any additional taxes/fees are the responsibility of the customer and are not covered by my product costs/shipping fees. If you do not pay the fees, your order will be returned to me and you will be refunded, minus the original shipping costs.
If you are ordering from the EU/UK, please note that you may be charged a VAT tax on your order when it reaches customs. I, Hemanth Bijjala (deadmint) will not be responsible for collecting and remitting VAT taxes.
Please note that shipping times may be affected by customs depending on where you are ordering to.
By ordering from this online shop, you agree to the above terms.
Can't ship to me :(
Reach out to me at dedmintillust@gmail.com and I will add your region to my shipping list!